Use the sequence as a coordination framework. Project emergency procedures, WHS duties, authority directions and the applicable contract always take priority.
1
Make the workfront safe
Stop or isolate the affected activity where continuing could create risk, damage property or disturb evidence. Apply exclusion, temporary support, service isolation or environmental controls through authorised and competent people.
2
Record the condition as found
Capture date, time, exact location, observers, photographs, measurements, levels, material or service details, weather, nearby work, referenced drawings and the point at which the condition became apparent.
3
Check the notice pathway
Identify the contract clause, recipient, permitted delivery method, required information and time limit. Issue a factual notice without overstating cause, responsibility or entitlement.
4
Set a hold point and investigation scope
Define what work is paused, what safe temporary work may continue, who can authorise investigation, which specialist is needed and how opening-up, sampling or testing will be controlled and reinstated.
5
Assess every affected interface
Separate the original scope from proposed change. Record design, access, procurement, safety, temporary works, programme, cost, approvals, neighbouring work and handover-record implications.
6
Obtain and close the decision
Record the authorised instruction, accepted basis, outstanding qualifications and responsibility for action. Update drawings, programme, cost records, inspection points, photo register and the final closeout index.