Privacy Policy

1. Scope and who we are

SCE Corp is an Australian construction and engineering contractor. This policy applies to personal information handled through this website and through our business dealings with clients, prospective clients, consultants, suppliers, subcontractors, applicants, workers and other contacts.

We aim to handle personal information consistently with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. The Australian Privacy Principles cover matters including collection, use, disclosure, security, access and correction of personal information.

This policy does not replace a project-specific collection notice, contract, employment notice or other notice that explains a particular information-handling activity in more detail.

2. Personal information we may collect

The information we collect depends on how you interact with us. It may include:

• Identity and contact details, such as your name, organisation, position, address, email address and telephone number.
• Enquiry and project information, such as the property or project address, requested services, plans, photographs, correspondence, meeting notes and information needed to prepare or administer a quotation, tender or project.
• Commercial and transaction information, such as supplier or client records, contract details, invoices, payment records and insurance information.
• Employment, contractor and induction information, such as qualifications, licences, work history, competencies, right-to-work information, emergency contacts, safety records and documents supplied for recruitment, onboarding, site access or compliance.
• Website and technical information, such as IP address, device and browser information, pages visited, referring source, timestamps, cookie identifiers and information submitted through online forms.
• Communications, including emails, telephone notes, feedback, complaints and records of your preferences.

Sensitive information

Some safety, incident, accessibility, insurance, employment or site-access matters may involve sensitive information, including health information. We seek to collect sensitive information only where it is reasonably necessary for our functions and with consent or as otherwise permitted or required by law.

3. How we collect personal information

We usually collect information directly from you when you contact us, request a quotation, submit a form or document, apply for work, complete an induction, attend a site, communicate with our team or engage with our services.

We may also receive information from an authorised representative, property owner, strata manager, insurer, head contractor, consultant, referee, recruitment provider, business partner, publicly available source or technology provider. If we receive information we did not request, we assess whether it may lawfully be retained and take appropriate action.

If you do not provide information reasonably required for a request, we may be unable to respond fully, assess an application, provide access, prepare a quotation or deliver the relevant service.

4. How we use personal information

We may use personal information to:

• respond to enquiries and communicate about services, tenders, quotations and projects;
• plan, price, deliver, administer and improve construction and engineering services;
• manage contracts, accounts, suppliers, subcontractors, recruitment, employment, induction and site access;
• support quality, safety, environmental, insurance, incident-response and recordkeeping processes;
• operate, secure, maintain and analyse our website and business systems;
• manage feedback, disputes, complaints and legal claims;
• meet legal, regulatory, contractual and professional obligations; and
• send relevant business communications where permitted, subject to your communication preferences.

We may use or disclose information for another purpose where you consent, where you would reasonably expect it and the law permits it, or where it is required or authorised by law.

5. Who we may disclose personal information to

Where reasonably necessary for the purposes above, we may disclose information to:

• clients, property owners, strata managers, insurers, head contractors and project participants;
• employees, consultants, engineers, designers, subcontractors, suppliers and service providers;
• technology, website hosting, email, file-storage, analytics, security, accounting and business-system providers;
• professional advisers, auditors, banks, insurers and claims managers;
• government bodies, regulators, emergency services, courts or law-enforcement agencies where required or authorised; and
• another party in connection with a proposed or completed business transaction, subject to appropriate safeguards.

We do not disclose personal information merely in return for payment. We may use de-identified or aggregated information where it no longer identifies an individual.

6. Overseas processing and disclosure

Some technology and cloud providers used in operating our website and business may process or store information using infrastructure outside Australia. Provider locations and infrastructure can change. Where it is practicable to identify a likely overseas disclosure, we provide further information at collection or on request.

When personal information is disclosed overseas and Australian privacy law applies, we take reasonable steps appropriate to the circumstances to address privacy protection. You can contact us for current information about a particular service or disclosure relevant to your information.

7. Cookies, analytics and external content

Our website may use essential cookies and similar technologies to operate securely and remember settings. Subject to the site’s configuration and your choices, analytics or embedded services may also collect technical and usage information to help us understand performance and improve the website.

You can restrict cookies through your browser or available consent controls. Blocking some cookies may affect site features. Embedded maps, videos, social content and links are operated by third parties and their own privacy terms may apply when you interact with them.

8. Direct marketing

We may send service updates or business communications where you have consented or where otherwise permitted by law. You can opt out of marketing communications by using the unsubscribe facility provided or by contacting us. We may still send non-marketing messages needed to manage an enquiry, contract, project, safety matter or legal obligation.

Australian commercial electronic messaging requirements are administered by the Australian Communications and Media Authority. See the ACMA spam guidance.

9. Security and retention

We use administrative, technical and physical measures that are reasonable in the circumstances to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably required for the purpose for which it was collected and to meet legal, contractual, insurance, tax, safety, dispute-management and recordkeeping requirements. When information is no longer required, we take reasonable steps to delete it securely or de-identify it, unless retention is required or authorised by law.

If a suspected data incident occurs, we assess and respond to it in accordance with our obligations, including the Notifiable Data Breaches scheme where applicable.

10. Accessing or correcting your information

You may ask us to provide access to personal information we hold about you or to correct information you believe is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us using the details below and describe the information concerned.

We may need to verify your identity before acting. We will respond within a reasonable period. In some circumstances, the law permits or requires us to refuse access or correction; if that happens, we will provide the reasons and available complaint options where required.

For general guidance, see the Office of the Australian Information Commissioner’s information about personal-information rights.

11. Privacy questions and complaints

If you have a question or believe we have mishandled your personal information, contact us with enough detail to understand the issue and the outcome you are seeking. We will review the matter and aim to respond within a reasonable period.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner. The OAIC generally expects you to raise the matter with the organisation first.

12. Third-party sites and policy updates

Our website may link to external websites. We do not control how those third parties handle information, and you should review their privacy terms before providing personal information.

We may update this policy when our practices, systems or legal obligations change. The current version and last-updated date will be published at this URL. Material changes apply from publication unless another date is stated.